A retail business was eager to generate early sales by opening stores quickly and trading immediately. It did not want to wait for the installation of physical telephony services. The challenge was to develop and prove a concept for a cost-effective, telecoms and data solution with the capability for instant deployment.

By bringing in all the technical teams early, I achieved exceptional collaboration and fast-tracked innovation. The result was a concept ready for multi-site roll-out to over 160 stores.